Error loading media: file could not be played

Users will encounter the “Error loading media: File could not be played” error when trying to lớn watch a video on a self-hosted đoạn phim content trang web. The issue mainly occurs when trying to load a file in a nonsupported format using JW Player. Most of the time, the error is triggered when the JW Player is tasked with loading a .wmv or .mov video that doesn’t use the H264 video codec.

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Method 3: Disabling Chrome Extensions (PC only)

Chrome Extensions are known to cause the “Error loading media: File could not be played” error on Chrome. This is even more likely if you’re using extensions lớn protect your online surfing.

Luckily, there’s a quiông xã way to lớn find out if extensions are triggering the issue. Just open Chrome in Incognito lớn Mode. To vày this, cliông chồng on the action menu (top-right corner) và select New Incognito window. Besides allowing you lớn browse more privately, Incognito lớn Mode disables all your extensions by default (unless you allow them manually).

While in incognito mode, open the URL that is displaying the “Error loading media: File could not be played”. If the đoạn phim displays just fine in Incognikhổng lồ Mode, there’s a high chance that an extension is interfering with the playback of the video. In this case, paste “chrome://extensions” in Chrome’s omnibar. This will take you to lớn a page where you can oversee all your extensions. Use this page lớn systematically disable your extensions by unchecking the Enabled box. After each disabled extension, kiểm tra if you’re able to play the đoạn phim. Once you’ve sầu identified the culprit, remove the extension by clicking the trash ibé.


Method 4: Reset Chrome settings to lớn mặc định (PC only)

If you’ve come this far without a result, there’s one final thing you can vị. While this will most likely remove sầu any setting or extension that is causing the problem, it can also create some problems.

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When you remix your Chrome settings, most of the settings will be changed khổng lồ the mặc định state including site data, cookies, extensions or themes. Only your custom fonts, bookmarks, và saved passwords will be preserved.

Here’s a quichồng guide khổng lồ rephối your Chrome browser settings lớn default:

mở cửa Chrome and click the action menu (three-dot icon) in the top-right corner.Go khổng lồ Settings & cliông xã on Advanced to expvà the drop-down thực đơn.
Scroll all the way down and to lớn the Reset section và clichồng on it. You’ll need khổng lồ confirm again, then wait for Chrome to lớn reinitialize.

Method 5: Disabling Hardware Acceleration

In some cases, the hardware acceleration feature of the Chrome browser has been known lớn cause issues with playing media online. Therefore, in this step, we will be disabling hardware acceleration from settings. For that:

xuất hiện Chrome và launch a new tab.Cliông chồng on the “Three dots” in the top right corner và select “Settings”.Scroll down & cliông chồng on the “Advanced” dropdown.Under the “System” heading, click on the “Use Hardware Acceleration When Available” toggle to lớn turn it off.Clicking on the “Use Hardware Acceleration Feature When Available” toggle to turn it offCheông chồng to see if the issue persists.

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Once Chrome is bachồng khổng lồ the default state, the issue should be removed. If you’re still encountering the issue after following every method above sầu, the problem is beyond your control và you’ll have to wait for the website administrator to fix it.

Chuyên mục: Blog